Friday, 16 July 2010
Bad day for monster lovers...
This is not some kind of wierd love story, but instead the reported demise of "Monster Travel.."
TravelMole's Bev Fearis reports that "ABTA has issued a warning to agents who are advertising for customers to rebook following the cessation of Monster Travel.
It reminded agents that because Monster Travel was a managed branch of The Freedom Travel Group, Freedom will be honouring all bookings.
"If members encourage customers to rebook they will have been double-booked and may look to the member for recompense," it warned.
On Facebook and other social media websites, some agents criticised rival companies for acting like vultures by being so quick to place Google ads.
They also expressed their sadness for the staff of Monster Travel, particularly for those who had joined the company after losing their jobs at Freedom Direct.
Online and call centre travel agency Monster Travel ceased trading yesterday after just over two years in business. The company, part of the Freedom Travel Group, employed 94 people. Only last April the company had a major recruitment drive for an extra 40 staff. Some of those who got the jobs were ex-employees of Freedom Direct Holidays, which had ceased a week earlier.
Ironically, at the time the Monster managing director David Hawke, said it was a "sad indictment of the times" that the firm had received 500 applications in just three days for the new jobs.
Hawke, formerly head of call centre business for TUI, founded Monster Travel with his partner Julie Gilmore.
Jane Atkins, managing director of The Freedom Travel Group, said: "The business was a Freedom Travel Group member that sold package holidays and also from time to time repackaged holidays under our ATOL bond.
"Under our managed agent agreement with ABTA we will take on all forward bookings, ensuring that customers travel as planned and that trade suppliers are paid.
"We are very disappointed and saddened that Monster Travel is no longer in a position to trade.""
Yet more signs of the times from what many within the travel industry percieved to be a confident and forward planing company, and continues to show the ongoing effects of both the global ressesion as well as the British Governments push for the family "Staycation" that, although of great benefit to the local British towns and seaside resorts, is having a detrimental effect on other British businesses..
For more of this story, and a good chance to express an opinion, please go to
Barticus.
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